Roane State Community College

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RaiderAlert Help

RaiderAlert Help

If you are having trouble receiving RaiderAlert text messages, then try one of these solutions:

• Check your RaiderAlert Account
Please log in to your RaiderAlert account to double check that your phone number and carrier are up to date.

• Check Phone Settings
It’s possible that you may have your phone set to block text messages from Web or email. You need to change this setting on your cell phone account. Please check with your provider on how to make that change.

• If you  have a prepaid service, check the carrier for your number
If you have a prepaid cell phone, you may need to change the carrier you have listed in RaiderAlert. Prepaid services use various carriers for telephone numbers.

To determine what carrier your telephone number uses:

  1. Go to
  2. Enter your phone number
  3. Note the carrier listed for your number
  4. Change the carrier you have listed in RaiderAlert to match the carrier for your number
Roane State Community College
276 Patton Lane
Harriman, TN 37748-5011

(865) 354-3000 or toll free 866-462-7722
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© Roane State Community College Tennessee's Community Colleges Tennessee Board of Regents / Tennessee Transfer Pathways Tennessee Board of Regents / TN eCampus

Roane State Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities sponsored by Roane State. View full non-discrimination policy.

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