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Roane State Community College

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MyLabsPlus - Technical Help

MyLabsPlus - Technical Help

Experiencing Technical Difficulties?

If you are encountering technical issues while trying to access your course material in MyLabsPlus® check the information listed below for assistance.

**ATTENTION: Some students are receiving a BLTI-SSO error when attempting to access MyLabsPlus® via the sign-on link in Momentum. If you are receiving this error, first clear your browser cache and cookies using the instructions linked in the Common Error Resolution section, then try logging in again. If you are still receiving the error, then send a tech help request using the MLP Tech Help Questionnaire linked in the Common Error resolution section, and you can log into MyLabsPlus® directly using the following instructions:

  1. Go to rscc.mylabsplus.com
  2. In the username field, enter your full Raidernet email address.
  3. In the password field, enter your full R number.

Common Error Resolution

Pearson Recommended Browser Settings

MyLabsPlus® Instructions - Deleting Cache Files and Cookies

Need Help With The Homework?

This questionnaire is for technical issues only; for help with homework problems, choose one of the following:

Contact: 

Anna E Davis • (865) 354-3000 ext. 4854 • davisae@roanestate.edu

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Roane State Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities sponsored by Roane State. View full non-discrimination policy.

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