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Roane State Community CollegeRoane State Community College

Roane State Community College

Information Technology
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Move Forward. Don't delay your future! Apply now! Register for online or traditional classes.Move Forward. Don't delay your future! Apply now!. Register for online or traditional classes.
Tennessee Reconnect and Promise. Graduating high school seniors can attend tuition-free. Free tuition for adults.Tennessee Reconnect and Promise. Graduating high school seniors can attend tuition-free. Free tuition for adults.
Online degrees available. Online education gives you flexibility to take classes that fit your schedule.Online degrees available. Online education gives you flexibility to take classes that fit your schedule.

Request for Active Directory and Banner Accounts

430 ITSD106-3 – PROCEDURES FOR REQUESTING USER ACCOUNTS

Active Directory Accounts (Network, Email)
1.Active Directory and email accounts are created automatically at the time of employment.
2.Changes to Active Directory or Email accounts should be directed to the Help Desk.

Banner Accounts
1.Users will submit a request to their supervisor.
2.Supervisors will initiate a Banner WorkFlow request.
3.Data Custodians will approve or reject the request.
4.Upon approval of the WorkFlow, Administrative Systems staff will grant access based on classifications in the request.

Account Modification
1.To make modifications to the existing account, users may contact the Data Custodian who will initiate a WorkFlow to make the necessary modifications.
2.For all changes in positions a new WorkFlow must be initiated by the user’s immediate supervisor.

Account Termination
1. Supervisors and Budget ORG Managers are responsible for notifying Human Resources of employee departures that occur prior to the contract end date.

2. For terminated employees, Human Resources ia responsible for intiating the Terminated Employee Workflow.

3. Employees voluntarily leaving employment are responsible for initiating the Out-Processing Workflow in Banner. (From RaiderNet, select the Employee TAB, then SSB, from the Main Menu, select Employee, then Employee Checkout Form.)

Contact: 

Keri Phillips • (865) 882-4548 • Click name for email address

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