Roane State Community College

Dear Patient:

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety. Infection control has always been a top priority for our dental hygiene clinic and you may have seen this during your visits to our clinic. Our infection control processes are made so that when you receive care, it is both safe and comfortable. We want to tell you about the infection control procedures we follow in our clinic to keep patients and staff safe.

Our clinic follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agency’s recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

• We will communicate with you beforehand to ask some screening questions. You will be asked those same questions again when you are in the clinic.
• We have hand sanitizer that we will ask you to use when you enter the clinic. You will also find some in the reception area and other places in the college for you to use as needed.
• You may see that our reception room will no longer offer magazines, cloth chairs and so forth, since those items are difficult to clean and disinfect.
• Appointments will be managed to allow for social distancing between patients.
• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (865) 481-2016 or visit http://www.roanestate.edu/?6753-Dental-Hygiene-Clinic

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,
Roane State Community College Dental Hygiene Program