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Roane State Community College


RaiderAlert is Roane State’s emergency notification system. It sends important notifications to registered mobile phones & devices.

Don't remember your username/password?  Contact the Help Desk at (865) 354-3000, ext 4357.

Are you having trouble receiving RaiderAlert text messages?  Try one of these solutions.

Registration Instructions

  1. Log in using your Roane State user name and password.
  2. Under Text and Voice preferences, enter the phone number where you would like alerts to be sent. Enter the area code and number with no spaces. Example: 2123456789. Select your carrier in the drop-down menu.
  3. To add an additional number, click “More.”
  4. Check the box next to the statement “It is ok for regroup to send text messages to my phone. Standard rates apply.”
  5. Click “Save.”

On the same screen, you can also add email addresses where you would like to receive RaiderAlerts. RaiderAlerts will automatically be sent to your Roane State email account.

To add additional email addresses:

  1. Under Email Preferences, enter an additional email address.
  2. After you add an email, click “Send Confirmation Message.” A message will be sent to the email address you entered. Read the message and follow the instructions to confirm.

Returning Subscribers

If you have already signed up for RaiderAlert, you are welcome to log in and check information such as your phone number and email.

  1. Log in using your Roane State user name and password.
  2. On the welcome page, click “Add your mobile number”
  3. Click on the Email & Phone tab.
  4. Check your phone number, email, etc.

Are there any fees?

RaiderAlert is free, but you are responsible for text or other charges from your cell phone provider.

When will I get a RaiderAlert message?

Emergency situations may include, but are not limited to: weather closings, severe weather warnings, building or campus lockdowns, campus evacuations, other situations where Roane State would need to notify students, staff or faculty of an emergency.

Can my parents or friends subscribe to RaiderAlert?

Roane State has only arranged for subscriptions for all students, faculty and staff. However, you can add additional phone numbers and emails to your account.

How else will Roane State notify me of closings or emergencies?

Information will be posted on all or some of the following:

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Roane State Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities sponsored by Roane State. View full non-discrimination policy.

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