| Categories of Essential Functions | Definition | Example of Technical Standard |
|---|---|---|
| Critical thinking | Critical thinking sufficient for problem analysis, evaluation and resolution | Identify cause/effect relationships in Health Information department systems and workflow. Develop, analyze, revise and implement procedures to meet objectives |
| Interpersonal skills | Interpersonal activities sufficient to interact with patients, fellow workers and medical staff from a variety of social, emotional, cultural and intellectual backgrounds | Establish rapport with patients/clients, colleagues and physicians |
| Communication | Communication abilities sufficient for interaction with others in verbal and written form | Explain and train employees. Write clear correspondence. Read and interpret health information |
| Mobility | Physical abilities sufficient to move about within the department, often in small spaces | Move around desks in area, climb and bend to file and retrieve records. |
| Motor skills | Gross and fine motor skills sufficient to perform health information skills | Operation of computer equipment, microfilm reader, printer, fax and retrieve health records |
| Hearing | Auditory ability sufficient to perform primary health information department function | Hear instructions from supervisors/physicians, answer phone, and hear audible signals from computer |
| Visual | Visual ability sufficient to gather and process health information | Read health records in any format. Read abstracts, code books |
Reviewed March 2019
April M Insco • (865) 354-3000 ext. 4922 • Click name for email address
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