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Roane State Community College

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Move Forward. Don't delay your future! Apply now! Register for online or traditional classes.Move Forward. Don't delay your future! Apply now!. Register for online or traditional classes.
Tennessee Reconnect and Promise. Graduating high school seniors can attend tuition-free. Free tuition for adults.Tennessee Reconnect and Promise. Graduating high school seniors can attend tuition-free. Free tuition for adults.
Online degrees available. Online education gives you flexibility to take classes that fit your schedule.Online degrees available. Online education gives you flexibility to take classes that fit your schedule.

RSCC Policy GA-17-01; Telephone Usage

Roane State Community College
Policy Number: GA-17-01
Subject: Telephone Usage
  1. Telephone use is for college business purposes only. Telephones are not to be used for personal long-distance calls due to limited telephone lines, personal usage could hinder the use for business operations. Unauthorized and/or personal long-distance calling at college expense will result in, at minimum, a formal reprimand and repayment of charges to the college. If unauthorized usage continues, employment may be terminated.
  2. An employee must contact the Help Desk (865-354-3000 ext. 4357 or helpdesk@roanestate.edu) to add a new service or modify an existing service.
  3. Switchboard operators are prohibited from accepting collect calls. Since the college has toll free incoming numbers 800-343-9104, 866-GO2-RSCC or 866-462-7722, there is no need for collect calls. Collect calls will only be accepted if a written request, approved by the president, is on file in Telephone Services.
  4. Classroom phones are to be used ONLY to call the following numbers: 911, Police/Security, Vice President of Student Services, Dean of Students, the switchboard for emergency assistance, Library services, Compliance Office, and HELP Desk for technical support. No out-going calls are to be placed via the switchboard operator or via other college personnel using these phones. Classrooms are not to be interrupted by in-coming calls.

Revision History: 07/01/1990, 05/04/1996, 02/07/2000, 11/10/2008, 02/01/2016, 09/15/2025
Revision Date Effective: 11/17/2025
Revision Approval By: Christopher L. Whaley, President
Original Date Effective: 01/11/1988
Original Approval By: Cuyler A. Dunbar, President
Office Responsible: Vice President for Business & Finance
Reviewed: 09/05/2025

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