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Roane State Community CollegeRoane State Community College

Roane State Community College

Computer Help Desk
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Tennessee Reconnect and Promise. Graduating high school seniors can attend tuition-free. Free tuition for adults.Tennessee Reconnect and Promise. Graduating high school seniors can attend tuition-free. Free tuition for adults.
Online degrees available. Choose from seven completely online programs.Online degrees available. Choose from seven completely online programs.

Computer Help Desk

The Help Desk provides support to faculty, staff, and lab computers on all Roane State campuses as well as support for Roane State's Microsoft Exchange mail systems and RaiderNet. The Help Desk is a function of Networking and Technical Support.

Contact Information

865-354-3000 ext. 4357 (HELP)
On campus: call 4357 (HELP)
help@roanestate.edu

Hours / Location

Monday - Thursday, 8:00AM - 7:30PM
Friday, 8:00AM - 4:30PM
Harriman: Room D-206
Oak Ridge: Room C-115

*New!— Click here to enter a Help Desk ticket.

Password Assistance

I have forgotten my password or need to change it— Change/Forgot password

I am a new student or employee setting up my account— New Account Setup

Popular Resources

How to Check Email on Your Phone or Mobile Device

Microsoft-Teams Information

Multi-Factor Authentication (MFA)

Wireless Internet Access

Office 365 ProPlus

Computer Lab Availability

Phish Alert Button

Resources for Employees

Telecommunications (instructions and forms)

* New!— Account Request Information for Email, Banner, BDMS, Argos, Snapshot, etc.

Inventory Disposition Form

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Roane State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, disability, age, status as protected veteran or any other class protected by Federal or State laws and regulation and by Tennessee board of Regents policies with respect to employment, programs, and activities.​​​​​​​ View full non-discrimination policy.

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