Most summer term classes will be online. Campuses remain closed until further notice except for approved students, faculty and staff.
Visit roanestate.edu/coronavirus for the latest on the college's response to COVID-19. For information on CARES Act disbursements, visit roanestate.edu/CARESAct.

Skip to Main Content
Menu
Roane State Community CollegeRoane State Community College

Roane State Community College

Reconnect. Free tuition for adults. Get started now. See RequirementsFree tuition for adults. Get started now. See Requirements
Computer Help Desk
RSCC Home>
>
>
>
VoIP Phone Training

VoIP Phone Training

Welcome to the RSCC VoIP Video Tutorials Series presented by Tank McNamara.

Below, you will find 14 video tutorials on the new phone system and 2 Mitel Reference Guides.

We hope that these videos will help to familiarize you with your phone. If have any additional questions, please call the Help Desk for assistance.

Mitel Reference Guides

Contact Information

Phone: (865) 354-3000 ext. 4357 (HELP). On campus call 4357 (HELP)
Email: help@roanestate.edu

Hours/ Location

Monday - Thursday, 8:00AM - 7:30PM
Friday, 8:00AM - 4:30PM
Harriman: Room D-206
Oak Ridge: Room C-115

Training Videos

Overview

Buttons Explained

Hot Desk

Forwarding

Speed Dial

Directory Search and Voice Activation

Phone Book

Email Phone Book

Outlook Voice Access Number

Set Up Voicemail

Additional Voicemail Options

Check Voicemail

Check Voicemail from Email

Thank You

Connect with us

TwitterFacebookInstagramYoutube
© Roane State Community College

Roane State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, disability, age, status as protected veteran or any other class protected by Federal or State laws and regulation and by Tennessee board of Regents policies with respect to employment, programs, and activities.​​​​​​​ View full non-discrimination policy.

Tennessee's Community Colleges

Report Fraud, Waste and Abuse

Digital Millennium Copyright Act of 1998