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Password Change Instructions

Password Change Instructions

General

Password changes occur every 120 days. If you have difficulty with the process, please contact the Help Desk for assistance.

Please review the special characters restricted by Banner. Although we have tried to prevent this from happening, it may be possible to change your network password and be locked out of Banner. Additionally, Oracle (the database behind Banner) when checking password history is case insensitive. This means that just changing case when updating your password will not work, you must change numbers or characters as well.

Faculty, I would strongly encourage you to change your password prior to leaving for the summer. Changing your password automatically resets the 120 day expiration date.

Password Rules

Roane State policy GA-18-09 explains the password rules, including special character limitations for Banner.

Password Change Instructions

Your password can be changed from the following locations:

RSCC Desktop Computer

  1. Press CTRL-ALT-DEL.
  2. Click Change a password.
  3. Enter your old password and then your new password (twice) in the fields provided.
  4. Click the arrow or press Enter.

Outlook Web Access

  1. Click on the Settings icon.
  2. Select Change password.
  3. In the dialog box, you will be prompted to enter your Domain and Username. The Domain is roane_state and username is your Roane State network login ID. Example: roane_state\carrolltd
  4. Follow the instructions in the dialog box.
  5. Click Save.

RaiderNet

  1. On the RaiderNet login page, click Change Password.
  2. Fill out the form and click OK. You do not need to include the Domain in this form.

Tablet or Phone

To change your password, follow the directions for Outlook Web Access or RaiderNet, above.

Additionally, if you use your device to access RSCC email using one of its installed apps, you will need to update your password in your app as well.

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