Information Technology provides technology and technology support services to Roane State Community College students, faculty and staff. IT strives to provide the most up-to-date technology possible to support the administrative needs and facilitate the teaching and learning mission of Roane State Community College.
Roane State Community College will be the leading two-year institution within the Tennessee Board of Regents and the State of Tennessee in the use and application of technology.
The Information Technology Department's mission is:
Information Technology will perform its duties following the values here:
The Administrative Systems of Roane State Community College is staffed by a Director, Systems Analyst and Programmers. This department is responsible for Administrative and Academic computing support. This support entails the management of all Banner systems which includes Human Resources, Payroll, Finance, Student Information System, and Self Service modules. The department also maintains and supports the Luminis Portal, Degree Works, UC4, ePrint, Banner Document Imaging Suite, Evisions IntelleCheck, FormFusion, and Argos report writing. Administrative Systems oversees hosted services such as Touchnet Bill Pay, Jagger E-procurement and Strategic Technology Solutions.
This office is responsible for managing and supporting all microcomputers, servers, networking equipment and operating the Help Desk. They manage the Exchange Server (email), all network servers, the Active Directory Server, the Network Attached Storage Server, Voice Over Internet Protocol (VoIP) phones, the IDEA Rooms and all microcomputer labs. The Help Desk provides a single point of contact for all technical support issues. NTS is also responsible for managing the RaiderNet portal.
Roane State Community College
Information Technology Division
276 Patton Lane
Harriman, TN 37748
Keri Phillips • (865) 882-4548 • Click name for email address
Roane State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, disability, age, status as protected veteran or any other class protected by Federal or State laws and regulation and by Tennessee board of Regents policies with respect to employment, programs, and activities. View full non-discrimination policy.