The Help Desk provides support to faculty, staff, and lab computers on all Roane State campuses as well as support for Roane State's Microsoft Exchange mail systems and RaiderNet. The Help Desk is a function of Networking and Technical Support.
865-354-3000 ext. 4357 (HELP)
On campus: call 4357 (HELP)
help@roanestate.edu
Monday - Thursday, 8:00AM - 7:30PM
Friday, 8:00AM - 4:30PM
Harriman: Room D-206
Oak Ridge: Room C-115
*New!— Click here to enter a Help Desk ticket.
I have forgotten my password or need to change it— Change/Forgot password
I am a new student or employee setting up my account— New Account Setup
How to Check Email on Your Phone or Mobile Device
Multi-Factor Authentication (MFA)
Resources for Employees
Telecommunications (instructions and forms)
* New!— Account Request Information for Email, Banner, BDMS, Argos, Snapshot, etc.
Roane State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, disability, age, status as a protected veteran, or any other class protected by federal or state laws and regulations, and by Tennessee Board of Regents policies with respect to employment, programs, and activities. View full non-discrimination policy.
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