If you are unfamiliar with the equipment in your classroom, please contact the Help Desk and schedule an appointment with a technician.
The Center for Teaching Arts & Technology (CTAT) provides training and support for Momentum/D2L, the College’s learning management system. CTAT is also available to help incorporate technology and multimedia into face-to-face, hybrid, and online classes.
If you have any trouble with the copiers, please contact the Oak Ridge Front Line Staff or call extension 2999.Your copy code number (provided by your Division) will work with all Oak Ridge copiers. Our copiers will copy, print and scan to RSCC email addresses.
You will use the Send button for all scanning. The copiers will send the scanned document to your email as an attached PDF. You may scan in color, but you cannot PRINT or COPY in color.
Please note: The machine will allow you to manually enter and/or save email addresses and will even allow you to start sending to them, but the scan will never complete as this functionality is disabled. Please follow steps 1-4 above to successfully scan.
Please secure any confidential information you print as soon as possible. If you have any trouble with the printers, please contact the Help Desk.
When printing to copiers, you must input your copy code when prompted. You may send an entire copy job directly to these copiers to be printed, collated and stapled.
Here is where your document will go when you print to a particular printer name:
Trouble with the printers? Please contact the Help Desk or call extension 4357 (H-E-L-P).
This is the most secure way to send a fax. You may now use your Outlook email client to send any Microsoft Office document, PDF, or image file as a fax to an external (non-RSCC) number. Follow the steps below to send it as a fax to a fax number.
Please note that ALL outgoing calls must dial '1' and then an area code, whether local or long-distance.
Incoming faxes will come to the fax machine in A-110 (865/481-2019). Incoming faxes should include your name and program/division. Faxes will periodically be put in mailboxes, or you may check the machine when you check your mailbox.
If you need equipment only for one class or a few classes, you can schedule your class as an extra activity in a classroom that has the proper equipment OR stop by the Oak Ridge Library to check out equipment on a daily basis. Currently, the Oak Ridge Library has the following available:
If you need training or set-up assistance, you must contact the Help Desk (Help@roanestate.edu or extension 4357). The Library is not able to provide technical assistance.
If you need particular equipment for every class that is not provided in your classroom, contact the Help Desk about getting your classroom set up with the equipment you need.
Mariella Akers • (865) 481-2000 ext .2007 • Click name for email address
Roane State Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities sponsored by Roane State. View full non-discrimination policy.