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Roane State Community College

Advising Resource Center (ARC)
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Tennessee Reconnect and Promise. Graduating high school seniors can attend tuition-free. Free tuition for adults.Tennessee Reconnect and Promise. Graduating high school seniors can attend tuition-free. Free tuition for adults.
Online degrees available. Choose from seven completely online programs.Online degrees available. Choose from seven completely online programs.

Meet the Staff

Photograph of April Gonzalez, Director of Advising and Articulation Agreements

April Gonzalez, Director of Advising and Articulation Agreements

Contact Ms. Gonzalez for advising assistance at gonzalezad@roanestate.edu or by phone at 865-354-3000 Ext. 2310.

April has over 20 years experience advising and counseling students with roles in career services and academic advising in higher education. She holds a Master of Education degree in College Student Personnel from the Ohio University, and a Bachelor of Arts in International Studies from Maryville College. She enjoys helping students discover their dreams and devising plans to help them achieve those goals.

April is a first generation college graduate, who loves baking, and spending time in the quiet relaxation of her back yard in her free time.

Tips for success:

Random fact about April: She studied abroad while in college at Kansai Gaidai University in Japan. Ask about her experiences and her time in Japan.

Photograph of Donna Lanham, Advising Systems Analyst, Advising Resource Center

Donna Lanham, Advising Systems Analyst

Contact Ms. Lanham at lanhamdk@roanestate.edu or by phone at 865-882-4597.

Donna Lanham, Advising Systems Analyst, is located in B-115A at the Oak Ridge Campus. Donna has over 20 years of experience in Student Records. She is responsible for programming the DegreeWorks audit software, and maintaining curriculum and course prerequisite updates. Donna holds two Associate’s degrees from Pellissippi State, and a BS degree in Professional Studies from Austin Peay State University.

She enjoys scrapbooking, digital photography and traveling as time permits.

Tips for Success

Random fact about Donna: Donna can thread a 35mm movie theatre projector and splice movie film reels. She also ran camera for local news stations WBIR and WVLT in 1990’s.

What We Do

The Advising Resource Center serves as a resource to faculty, staff and returning or incoming transfer students. Our staff supports faculty advising, university transfer partners, curriculum development and DegreeWorks. We are located at the Oak Ridge Branch Campus in the Coffey-McNally Building, B115-B and B115-A. Assistance at the main campus in Harriman and satellite campuses is available on a rotational basis.

What Students Can Expect from the Advising Resource Center Staff (ARC)

What Do We Expect of Students

Appreciative Advising

The Advising Resource Center (ARC) is committed to utlizing the appreciative advising framework. Appreciative advising relies on the organizational development theory of appreciative inquiry and positive psychology to build relationships between advisors and students, understand the student's perspective, and assists the student in setting and achieving goals for success. Learn more about the Appreciative Advising Framework.

 

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