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Roane State Community CollegeRoane State Community College

Roane State Community College

Computer Help Desk
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Move Forward. Don't delay your future! Apply now! Register for online or traditional classes.Move Forward. Don't delay your future! Apply now!. Register for online or traditional classes.
Tennessee Reconnect and Promise. Graduating high school seniors can attend tuition-free. Free tuition for adults.Tennessee Reconnect and Promise. Graduating high school seniors can attend tuition-free. Free tuition for adults.
Online degrees available. Online education gives you flexibility to take classes that fit your schedule.Online degrees available. Online education gives you flexibility to take classes that fit your schedule.

VoIP Phone Training

Welcome to the RSCC VoIP Video Tutorials Series presented by Tank McNamara.

Below, you will find 14 video tutorials on the new phone system and 2 Mitel Reference Guides.

We hope that these videos will help to familiarize you with your phone. If have any additional questions, please call the Help Desk for assistance.

Mitel Reference Guides

Contact Information

Phone: (865) 354-3000 ext. 4357 (HELP). On campus call 4357 (HELP)
Email: help@roanestate.edu

Hours/ Location

Monday - Thursday, 8:00AM - 7:30PM
Friday, 8:00AM - 4:30PM
Harriman: Room D-206
Oak Ridge: Room C-115

Training Videos

Overview

Buttons Explained

Hot Desk

Forwarding

Speed Dial

Directory Search and Voice Activation

Phone Book

Email Phone Book

Outlook Voice Access Number

Set Up Voicemail

Additional Voicemail Options

Check Voicemail

Check Voicemail from Email

Thank You

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