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Information Technology
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Information Technology

Information Technology

Information Technology provides technology and technology support services to Roane State Community College students, faculty and staff. IT strives to provide the most up-to-date technology possible to support the administrative needs and facilitate the teaching and learning mission of Roane State Community College.

Vision

Roane State Community College will be the leading two-year institution within the Tennessee Board of Regents and the State of Tennessee in the use and application of technology.

Mission

The Information Technology Department's mission is:

Values

Information Technology will perform its duties following the values here:

Departments

Administrative Systems

This office is responsible for Administrative and Academic computing support through the management of the Banner system which includes the Banner Human Recourses and Payroll, Banner Finance , Banner Student Information System, and Banner Self Service modules. They also manage the Payment Gateway, Appworx, ePrint, the Operational Data Store and Electronic Data Warehouse, Webfocus, Banner Document Imaging Suite and Evisions. They are staffed by a Director, systems analyst and programmers.

Network, Telecommunications and Technical Support

This office is responsible for managing and supporting all microcomputers, servers, networking equipment and operating the Help Desk. They manage the Exchange Server (email), all network servers, the Active Directory Server, the Network Attached Storage Server, Voice Over Internet Protocol (VoIP) phones, the IDEA Rooms and all microcomputer labs. The Help Desk provides a single point of contact for all technical support issues. NTS is also responsible for managing the RaiderNet portal.

Information Technology Services include:

For more information, please feel free to contact us at

Roane State Community College
Information Technology Division
276 Patton Lane
Harriman, TN 37748
Ph: 865-882-4548
Email: phillipska@roanestate.edu

Contact: 

Keri Phillips • (865) 882-4548 • phillipska@roanestate.edu

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Roane State Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities sponsored by Roane State. View full non-discrimination policy.

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